You may on occasion want some advice from a clinician such as a doctor, nurse or clinical pharmacist, however you do not need to come to surgery to obtain it. For example if you attended the surgery yesterday to see a doctor and were prescribed medication and have a simple query regarding it, it may be more convenient for you to request to the pharmacist via telephone to resolve the query. 

We offer a range of telephone consultations including a limited number of telephone appointments with each one of our clinicians.

If you feel a telephone appointment would be appropriate for you then the most convenient way to book a telephone consultation is call the surgery and the receptionist will book an appropriate appointment.

Telephone consultations can be used for problems such as (this list is not exhaustive):

  • Coughs and colds
  • Simple medical conditions
  • Aches and pains
  • Ongoing fit/sick notes
  • Changes or problems to medications, or
  • When you want some general medical advice from a clinician.

Please note this service is not appropriate for medical emergencies or serious health complaints. If you are unsure whether your problem is suitable for a telephone consultation please speak to reception.