The practice subscribes to the NHS Zero Tolerance Scheme and does not tolerate violent or abusive patients and does not condone patients that participate in theft and deception. All instances of violence, abuse, theft or deception, whether against the practice, its staff or another patient, will be immediately reported to the police and the patient will be immediately removed from the practice register and added to the Zero Tolerance Register. If a patient is added to the Zero Tolerance Register then they will not be able to access any medical services from any practice other than that appointed by the commissioner

Please note that there will be no exceptions to the above rule.