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Voice Recording Posted on 23 May 2018

The practice routinely records telephone calls, all patients are informed of this when they telephone the practice.

The calls are held on a dedicated and secure PC and are only accessed where there are concerns about a call (so it relates to a complaint, a query raised about clinical advice given or where threats have been recieved)  similarly they are shared with indemnity providers where it relates to clinical content and the police in the event of extreme threats

Your Neighbourhood Professionals. Just a Click Away! Kings Pharmacy & Opticians The Green Day Nursery
2 Reaview Drive, Pershore Road, Birmingham, B29 7NT
  • Telephone 0121 472 0187 (in and out of hours)
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Kings Pharmacy & Opticians The Green Day Nursery
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